The Samsung Galaxy S23 Ultra is undoubtedly one of the best phones money can buy in 2023, but that doesn’t necessarily mean the new device is completely bug-free.
Indeed, a Galaxy S23 Ultra owner reportedly said Sam-Mobile (opens in a new tab) that the phone’s supposedly excellent camera stabilization doesn’t work as expected, with video footage and, in some cases, landscape photos looking shaky.
By testing the device for our Samsung Galaxy S23 Ultra review, we found Samsung’s latest flagship to deliver a consistent and impressive photographic experience, so we’re a bit surprised to hear that this user’s device doesn’t perform as well. It is possible, however, that the issue is actually a bug that currently affects several Galaxy S23 Ultra owners.
As SamMobile reports, this user’s particular stabilization issue did not occur as a result of physical damage to the S23 Ultra in question, and they also report that their device gets noticeably hotter each time they open the app. camera.
Comments made under SamMobile’s report by other S23 Ultra owners suggest that the issue isn’t necessarily widespread – but a few users have nonetheless asked Samsung to update the camera app for other reasons.
“My [S23 Ultra] has no stabilization issues,” reads one comment. “On 12MP images there is a lot of noise, though. The camera app needs an update, really!”
So even though the aforementioned stabilization issue is related to the faulty camera sensor of a single unit, rather than a software bug, we still expect Samsung to roll out a software update to smooth out the experience of the S23 Ultra’s camera app at every level.
A galaxy of insects?
If, however, this S23 Ultra stabilization issue turns out to be a bug, its arrival follows another recent Galaxy-based bug caused by One UI 5.1.
Several Galaxy S22 and Galaxy S21 owners have reported (via Samsung Forums (opens in a new tab)) that One UI 5.1 reduced the battery life of their devices. A Galaxy S22 Ultra The user, in particular, claims that his phone’s battery life was reduced to just 3.5 hours after the update.
Eagle-eyed forum users have pointed out that Samsung keyboard battery usage seems to have skyrocketed since One UI 5.1, which is likely the cause of the problem.
As Sam-Mobile (opens in a new tab) reports, Samsung live chat support suggests clearing the cache and data of the Samsung keyboard and restarting all affected devices. In all likelihood, however, Samsung is preparing to roll out an automatic fix for the bug.
For more on the latest Samsung phones, check out our Samsung Galaxy S23 reviewas well as our Samsung Galaxy S23 Plus hands-on review.