How to factory reset a Kindle (plus how to reboot instead)

Here are step-by-step instructions on how to factory reset a Kindle e-reader, what happens when you do it, and why you might want to perform a soft reset instead.

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If you are having problems with your Kindle e-readeror if you simply want to erase all personal information, you may need to perform what Amazon calls a “soft reset” or “hard reset”.

A soft reset, also known as a restart, can fix most minor issues with any Kindle device. A hard reset, also known as a factory reset, will erase all of your data and return your Kindle to its factory or original settings. Here are step-by-step instructions for both types of reset and why you might want to choose one over the other for your Kindle.

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How to Soft Reset or Restart Your Kindle

If you need to perform a soft reset (aka restart) on a Kindle e-reader, either to troubleshoot it or to fix a problem, follow these steps:

  1. Press and hold the power button until the Power menu appears.
  2. Tap the Restart option.
  3. If your screen does not turn back on, press and hold the power button for 40 seconds.
  4. If your Kindle still won’t restart, press and hold the power button again until it restarts.

What Happens When You Restart a Kindle?

When you restart any Kindle, it will simply restart the eReader and hopefully fix any minor issues that may have been causing problems. This process is similar to turning the device off and on again, and it will not erase any data on the Kindle.

Soft resets can be useful when dealing with frozen screens or unresponsive buttons. Performing a soft reset is quick and won’t affect any of your personal information or settings. If your Kindle continues to have problems after a soft reset, you may need to perform a hard reset or contact Kindle Support for assistance, as a more in-depth troubleshooting process may be required.

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How to Hard Reset or Factory Reset Your Kindle

If you need to perform a hard reset (i.e. factory reset) on a Kindle, in order to return it to factory settings, follow these steps:

  1. Swipe down from the top of the screen to access the Quick Actions panel.
  2. Tap the All Settings icon and select Device Options.
  3. Tap Reset (some devices may call this reset device)
  4. Confirm that you want to perform the reset.
  5. Wait for your Kindle to reset.

What Happens When You Factory Reset a Kindle?

When you factory reset a Kindle, it erases all data, settings, and personal information from the eReader.

This includes any books, documents, and other content you’ve downloaded or transferred to the Kindle, as well as any personal settings, Wi-Fi passwords, and Amazon account information. Your Kindle will return to its original factory settings. Therefore, to use the Kindle again, you will need to re-register it with your Amazon account and re-download any previously purchased content.

A hard reset should only be done as a last resort to resolve serious issues or if you are giving away or selling the Kindle and want to ensure that all of your personal information is permanently erased. Maybe consult Kindle support to make sure it’s the right decision for you.

What Should You Do After Factory Resetting a Kindle?

After performing a factory reset, and if you want to continue using the eReader, you will need to do the following:

  • To re-register a Kindlefollow the on-screen prompts when you turn it on after a reset.
  • To download previously purchased content, Go to the All tab on your home screen, select the Books or Documents option, then choose the content you want to download.

If you no longer want to use your Kindle and just want to sell or give it away, you can now do so, worry-free.

Want to learn more about Kindle?

Check out some of Pocket-lint’s other helpful guides for additional Kindle FAQs and tips and tricks:

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